Are these official kits or replicas?

Our shirts are premium AAA replicas and retro‑inspired designs . They’re made using high‑quality fabrics and reinforced stitching for durability and comfort. Unless explicitly stated in the product description, they are not official club‑licensed merchandise.

How do I know which size to order?

Our fit is true to size . Simply order the size you normally wear for football shirts or sports tops. If you’re between sizes or unsure, feel free to contact us with your measurements; we’re happy to confirm the best fit before you buy.

Can I personalise my kit?

Yes! You can add your name, number and preferred patches at checkout. Please note that personalised items are final sale , so they can only be returned if they arrive damaged or defective. Adding personalisation may add 1–2 days to processing time.

How do I wash my kits?

Wash inside out to protect colors and prints. Machine wash on the lowest possible heat setting (cold or gentle cycle preferred). Use mild detergent and avoid bleach or harsh chemicals. Air dry or tumble dry on low heat to maintain fabric integrity. Do not iron directly on printed areas or logos.

How long will shipping take and what will it cost?

Orders are typically processed in 1–3 business days . We offer tracked worldwide shipping , so you can follow your parcel from our door to yours. Shipping is free on orders over US $100 or when you buy two or more kits . Smaller orders may incur a modest shipping fee shown at checkout.

Do you offer a money‑back guarantee?

We’re confident you’ll love your kit. If you’re not satisfied or if your order arrives damaged, we offer a 30‑day money‑back guarantee on non‑personalised items. Simply contact us within 30 days of delivery and return the item in its original condition for a full refund

How do the Buy‑One‑Get‑One promotions work?

To ensure longevity, we recommend cold, gentle washing , air drying , and light steaming . Each garment includes specific care instructions on the label. By treating your Vezanti pieces with care, they’ll retain their elegance for years to come.

Refund policy

1. Scope

This policy applies to all purchases made through our official online store. By completing a purchase, you acknowledge and agree to these terms.

2. Final Sale Items — No Refunds

Items marked as "final sale," "clearance," or sold under a promotional offer are non-refundable and non-returnable. No refunds will be issued for these items under any circumstances except where required by applicable law.

3. Damaged, Defective, or Incorrect Items — Replacements Only

If you receive an item that is damaged, defective, incorrect, or has a customisation error attributable to us (wrong name, number, or print), we will issue a replacement of the same item. Refunds are not provided in these cases; the resolution is a like-for-like replacement.

To request a replacement, contact us within 14 days of delivery with your order number and clear photos showing the issue. Approved replacements are shipped at no additional cost to you.

4. Missing Badges — Store Credit

If an item arrives with a missing badge or patch that was part of your order, we will issue store credit equal to the value of the missing component. Store credit is applied to your account and can be used on any future purchase.

5. Customised & Personalised Items

Personalised or customised merchandise (custom names, numbers, or prints) cannot be refunded or returned unless the item is defective or the customisation was completed incorrectly due to our error, in which case Section 3 applies.

6. How to Make a Claim

All claims for replacements or store credit must be submitted within 14 days of delivery. Contact our support team with:

Your order number
A description of the issue
Clear photographs of the item and any defect

Claims submitted without supporting evidence may be delayed or declined.

7. Resolution Timing

Approved replacements are processed and dispatched within five (5) business days of claim approval. Store credit is applied within two (2) business days of approval.

8. Refusal of Claims

We reserve the right to decline any claim where evidence suggests misuse, wear and tear, fraud, or abuse of this policy, or where the item does not meet the conditions above.

9. Your Statutory Rights

Nothing in this policy affects any rights you may have under applicable consumer protection law.

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